Consultant .NET, Systems Limited
Primary production responder for a platform integrating four downstream systems.
Inside the work
- Problem
- Partner systems failed in different ways, and recurring incidents ate the team's week.
- What I did
- Built event-driven services on Azure Functions, Logic Apps, API Management and Service Bus with retry, idempotency and dead-letter handling. Added logging and telemetry, and traced each incident to root cause instead of patching symptoms. Managed environments with Terraform and shipped through Azure DevOps.
- Result
- 30–40 incidents a month handled at 70% SLA compliance, and 30% fewer recurring failures.








